SERVICE & REPAIR 
 CUSTOMER SERVICE 
 PROCESS CONTROLS 

Pioneer Magnetics evolved from a military / aerospace operation calling for sophisticated process control methods. Detailed tracking has been a mainstay from PMI's inception. TQM, ISO, BABT and LEAN techniques continue to govern the way in which PMI designs and manufacturers products.

• Class III processes allow our QA Inspection activities to migrate to an audit system.
• Our Engineering, QA and Purchasing Departments maintain historical records which can be used to compare/measure PMI and Vendor performances - past and present.
• PMI invites its customers to audit our processes. (Having another set of "eyes" helps to continually improve)

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